I am writing this letter to provide a strong recommendation for Carter Security, who have been our trusted security partner for the past seven years. Throughout our long-standing relationship, they have consistently demonstrated exceptional professionalism, reliability & dedication to service excellence.

Carter Security has proven invaluable to our organisation through their comprehensive security solutions & outstanding customer service. Their team consistently provides detailed & informative shift reports, responds promptly to all security requests & maintains a friendly yet professional demeanour that perfectly represents our organisation's
values.

What truly sets Carter Security apart is their team's willingness to go above & beyond their core responsibilities. This was particularly evident during a critical incident when we experienced a fire at our factory. Their security team played a crucial role in the aftermath, implementing fire watch procedures & providing essential support to our operations team during the recovery period. This level of dedication & quick thinking demonstrated their commitment to not just security, but to the overall welfare of our facility and staff.

The security personnel have become an integral part of our organisation, serving as excellent front-of-house representatives & consistently supporting our team wherever needed. Their proactive approach to security challenges, combined with their helpful attitude & professional conduct, has made them an invaluable asset to our operations.

Based on our extensive experience working with Carter Security, I wholeheartedly recommend them as a security service provider. They have proven themselves to be reliable, professional & truly committed to delivering exceptional security services.

Sharon Hirniak
GENERATION PHOENIX, LTD.

 

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Since Nick and the team have agreed to assume the security responsibilities for our two sites, the handover process has been executed flawlessly. All staff members were present in full uniform, and security guards served as our front-of-house representatives, providing the first impression our visitors have of our business. This sets the high standards we strive for. Nick and his team are not merely our security guards; they are also highly welcoming and challenging when required, ensuring that our site procedures are adhered to with professionalism and respect. Carters Security extends its services beyond personnel deployment; they collaborate with us to identify potential security vulnerabilities and assist in implementing solutions to guarantee continuous improvement. They provide a genuine five-star service.

Gary Yates

Greenyard Frozen

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We at Bespak (King's Lynn) have engaged Carter Security (Wisbech) for Manned Guarding services since 2022. Throughout this time, Nick and his team have consistently demonstrated professionalism, reliability, and trustworthiness.
Bespak has encountered various challenging situations both on and off-site, all of which Carter Security has managed promptly and efficiently. Their team is professional, courteous, and possesses an excellent understanding of our site requirements.
I have no hesitation in recommending Nick Carter and his team at Carter Security.
Steven Gale
Bespak
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I have worked with Nick and his team on a number of projects relating to licensed premises. The most recent project has been Street Marshalls in Wisbech for the World Cup games. The outcomes surpassed expectations for the licensed trade including Pubwatch, Shopwatch, Taxiwatch and other partners. I would have no hesitation recommending CSS to people who are looking for this type of service.
Kim Winterton
Fenland District council
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We have worked with Carter Security for some time and are delighted with the service provided so far.  Wisbech Grammar School requires security of the highest quality which is what we get from CSS.  I would highly recommend working for them.
Steve Harris
Wisbech Grammar School
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Our work involves the use of high-value equipment that needs to be left in open fields overnights and weekends, CSS look after the security of this equipment in our absence and deal with any problem that arises with respect of the security.  CSS have carried out this task faultlessly when required, often at short notice since 2008.
Paul Bush
William Moorfoot Ltd
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T.M.Browne Ltd are very pleased with the service provided by CSS, especially given the short notice. We now have peace of mind knowing that our site is covered by site security out of working hours. We would happily recommend CSS to anybody and will be using their services again in the future.
Darren Browne
T.M.Browne Ltd.
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Carter Solutions and Services have been in a different league when it comes to our Security Guard provision.
Nick Carter's drive and enthusiasm are reflected throughout the company and in its performance.
A Professional, honest and reliable approach has reduced my management time spent on the Security aspect of my business.
Large enough to cope but small enough to care and take pride in their work.
Operational issues are flagged, recorded, and dealt with in a timely manner.
Great performance in a challenging industry, keep it up, guys.  You set the bar high.
Gary Early
A H Worths
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I would just like to say how satisfied we are with the mobile security Carter Security have been providing for Pegasus Freightlines Lines Limited at the Oldmedow Road, Kings Lynn site. On more than one occasion your patrols have thwarted a theft of diesel from our trucks, we would highly recommend your services to anyone.
Hank Pooley
Pegasus Frieghtlines
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I would like to thank you and your team for the work you have done.
At one point we had 4 ladies here who were frightened to even leave the building.
Bringing your team into the mix settled their minds, made them feel safe, and to a certain extent this led to them being more productive in their work whilst on site.
So all in all I owe you our thanks.
Terry Smith
G's Growers
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We engaged Carter Security in 2017 to carry out through the night Manned Guarding at our waste treatment premises in Cambridgeshire. Early on it was evident that they took the role seriously and I have been impressed with their teams professional and conscientious approach. Our security needs have changed a few times over the past two years that we have been using CS, and at every stage Nick and his team have responded quickly and effectively to tailor the security services to meet our business requirements. The guards themselves are well presented, informed, courteous and willing to assist with spur of the moment issues on site.
Amey Waste Treatment looks forward to continued partnership with Carter Solutions and Services Limited throughout the remainder of the contract term.
Ian Anderson
Amey Waste Treatment
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Carter Security have been outstanding when it comes to our Security Guard provision.
Your security guard is often the first meet and greet visitors get at your site so it's essential to have professional well-presented guards which is what CSS have provided.
Nick Carter and his teams drive and enthusiasm is reflected in the performance you receive.
Professional, honest and reliable approach has reduced my management time spent on the security aspect of my business.
John Davidson
Chiltern Cold Storage Group LTD
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