Mr Steve Ambrose
Merkur Slots Limited
For over 15 years, we’ve teamed up with Carter Security Services to keep our venues safe, calm and running smoothly.
Their team knows their stuff when it comes to LCCP and licence conditions, and they work closely with local authorities to make sure everything stays on the right track.
It’s a great partnership built on trust, professionalism and a shared focus on creating safe, welcoming spaces for everyone
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Mrs Sharon Hirniak
Generation Pheonix Ltd
I am writing this letter to provide a strong recommendation for Carter Security, who have been our trusted security partner for the past seven years. Throughout our long-standing relationship, they have consistently demonstrated exceptional professionalism, reliability & dedication to service excellence.
Carter Security has proven invaluable to our organisation through their comprehensive security solutions & outstanding customer service. Their team consistently provides detailed & informative shift reports, responds promptly to all security requests & maintains a friendly yet professional demeanour that perfectly represents our organisation's
values.
What truly sets Carter Security apart is their team's willingness to go above & beyond their core responsibilities. This was particularly evident during a critical incident when we experienced a fire at our factory. Their security team played a crucial role in the aftermath, implementing fire watch procedures & providing essential support to our operations team during the recovery period. This level of dedication & quick thinking demonstrated their commitment to not just security, but to the overall welfare of our facility and staff.
The security personnel have become an integral part of our organisation, serving as excellent front-of-house representatives & consistently supporting our team wherever needed. Their proactive approach to security challenges, combined with their helpful attitude & professional conduct, has made them an invaluable asset to our operations.
Based on our extensive experience working with Carter Security, I wholeheartedly recommend them as a security service provider. They have proven themselves to be reliable, professional & truly committed to delivering exceptional security services.
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Mr Gary Yates
Greenyard Frozen Limited
Since Nick and the team have agreed to assume the security responsibilities for our two sites, the handover process has been executed flawlessly. All staff members were present in full uniform, and security guards served as our front-of-house representatives, providing the first impression our visitors have of our business. This sets the high standards we strive for. Nick and his team are not merely our security guards; they are also highly welcoming and challenging when required, ensuring that our site procedures are adhered to with professionalism and respect. Carters Security extends its services beyond personnel deployment; they collaborate with us to identify potential security vulnerabilities and assist in implementing solutions to guarantee continuous improvement. They provide a genuine five-star service.
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Mr Steven Gale
Bespak Group Limited
We at Bespak (King's Lynn) have engaged Carter Security (Wisbech) for Manned Guarding services since 2022. Throughout this time, Nick and his team have consistently demonstrated professionalism, reliability, and trustworthiness.
Bespak has encountered various challenging situations both on and off-site, all of which Carter Security has managed promptly and efficiently. Their team is professional, courteous, and possesses an excellent understanding of our site requirements.
I have no hesitation in recommending Nick Carter and his team at Carter Security.
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Kim Winterton
Fenland District Council
I have worked with Nick and his team on a number of projects relating to licensed premises. The most recent project has been Street Marshalls in Wisbech. The outcomes surpassed expectations for the licensed trade including Pubwatch, Shopwatch, Taxiwatch and other partners. I would have no hesitation recommending Carter Security.
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Mr Steve Harris
Wisbech Grammar
We have worked with Carter Security for some time and are delighted with the service provided so far. Wisbech Grammar School requires security of the highest quality which is what we get from CSS. I would highly recommend working for them.
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Mr Gary Early
A H Worths
Carter Solutions and Services have been in a different league when it comes to our Security Guard provision.
Nick Carter's drive and enthusiasm are reflected throughout the company and in its performance.
A Professional, honest and reliable approach has reduced my management time spent on the Security aspect of my business.
Large enough to cope but small enough to care and take pride in their work.
Operational issues are flagged, recorded, and dealt with in a timely manner.
Great performance in a challenging industry, keep it up, guys. You set the bar high.
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Mr Terry Smith
G's Growers
I would like to thank you and your team for the work you have done.
At one point we had 4 ladies here who were frightened to even leave the building.
Bringing your team into the mix settled their minds, made them feel safe, and to a certain extent this led to them being more productive in their work whilst on site.
So all in all I owe you our thanks.
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Mr Ian Anderson
Thalia Waste Mangement
We engaged Carter Security in 2017 to carry out through the night Manned Guarding at our waste treatment premises in Cambridgeshire. Early on it was evident that they took the role seriously and I have been impressed with their teams professional and conscientious approach. Our security needs have changed a few times over the past two years that we have been using CS, and at every stage Nick and his team have responded quickly and effectively to tailor the security services to meet our business requirements. The guards themselves are well presented, informed, courteous and willing to assist with spur of the moment issues on site.
Amey Waste Treatment looks forward to continued partnership with Carter Solutions and Services Limited throughout the remainder of the contract term.
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Mr John Davidson
Chiltern Cold Storage
Carter Security have been outstanding when it comes to our Security Guard provision.
Your security guard is often the first meet and greet visitors get at your site so it's essential to have professional well-presented guards which is what CSS have provided.
Nick Carter and his teams drive and enthusiasm is reflected in the performance you receive.
Professional, honest and reliable approach has reduced my management time spent on the security aspect of my business.
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